Moteyo Inc is committed to protecting the privacy of our business customers and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.
We collect information primarily to provide our services and manage your account. This includes:
Business Contact Data: Information you provide to us, such as company name, contact person’s name, email address, physical business address, and telephone number.
Service Data: Details about the services you purchase (e.g., internet speed, VOIP numbers) and usage data related to those services (e.g., bandwidth consumption, call volume), which is necessary for billing and support.
Website Usage Data: Information collected automatically when you visit our site, such as your IP address, browser type, and pages visited, which helps us improve our website performance.
We use the information we collect for the following business purposes:
To provide and manage the Services you have purchased.
To process billing and service-related payments.
To communicate with you regarding service updates, technical issues, and new offerings.
To improve our services and analyze usage trends.
To comply with legal obligations and regulatory requirements.
We do not sell your personal data. We only share your information with third parties in the following limited circumstances:
With Our Partners and Suppliers: We must share necessary customer data (e.g., installation address, contact name) with our underlying network carriers and technology partners to provision, activate, and support your services.
Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, or destruction. However, please remember that no transmission method over the Internet or electronic storage is entirely 100% secure.
You have the right to request access to the personal information we hold about you and to request that we correct or update any inaccuracies. Please contact us using the details below to exercise these rights.
If you have questions or comments about this Privacy Policy, please contact us at Info@moteyo.ca
